KFC’s IT service providers needed additional nationwide support for their network infrastructure deployment across South Africa. We were brought in as subcontractors to provide field support engineers who could offer technical on-site assistance, identifying concerns and connecting with remote engineers to address issues in real-time. The challenge was to ensure smooth operations while maintaining the pace of deployment, minimizing disruptions to KFC’s daily activities.
Our field support engineers provided essential on-site technical assistance, identifying and resolving concerns as they arose during the network infrastructure rollout. They acted as a bridge between on-premise operations and remote engineers, ensuring swift communication and troubleshooting. By addressing technical issues on the ground, we helped ensure the infrastructure was deployed efficiently, with minimal disruption to KFC’s operations. Additionally, our team continued to provide ongoing support to maintain network stability across all locations.
