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ZIZWE DSD – Multi-Region ICT Service Provider

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ZIZWE DSD – Multi-Region ICT Service Provider

The challenge

Zizwe DSD operates across three branches and required an ICT service provider capable of supporting all regions. Their key challenges included maintaining stable network connections, enhancing VoIP services, ensuring efficient email and domain management, and providing consistent hardware supply. The client needed a customer-centric service provider who could address these issues and deliver reliable ICT services across all locations. 

Solutions

We provided tailored, region-specific ICT support for each branch, ensuring seamless service delivery across all three locations. To improve network stability, we upgraded infrastructure and deployed proactive monitoring tools to prevent downtime. VoIP services were optimized with a more reliable system, resulting in better call quality and communication management. Email and domain hosting services were enhanced through improved integration and backup systems, ensuring uninterrupted access, better security, and reliable domain management. Additionally, we provided ongoing hardware supply and support, ensuring that all systems remained up-to-date and fully operational across all branches.

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